Returns & Exchanges
We want you to be fully satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn products in their original condition. Our goal is to ensure you find the perfect fit and style for your long-term journey.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is submitted, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
- 3.Package Your Boots
Place the unworn items back in their original packaging, ensuring all protective materials are included, and securely seal the outer shipping box.
- 4.Drop Off and Track
Hand your package to the designated carrier; you will receive a notification and your refund or exchange shipment once our warehouse processes the return.